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Terms and Conditions

These terms apply to your order. Please read them carefully, and print and keep a copy of them for your reference. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.

 

About Us

This website is owned and operated by Mr J Lissaman, t/a Liss Sport, Verdon Saw Mills, Bagworth Road, Newbold Heath, Leicestershire LE9 9NB.

VAT Registration number 507 7758 18

If you need to contact us, please email us at info@lisssport.co.uk or telephone 01455 828086.

 

Making a Contract with Us

When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received and accept your order, and that a contract has been made between us. We will not take payment from you until we have accepted your order.

Once we have checked the price and availability of the goods, we will e-mail you again to confirm that we accept your order, and that a contract has been made between us. We will not take payment from you until we have accepted your order.

In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. If the goods are not available, we may supply you with substitute goods. If you decide not to accept the substitute goods, you will not have to pay to return them to us.

 

How to Place an Order for School Uniform (available in English only)

  1. Click the ‘Schools’ option, then select ‘Uniform Shop.’
  2. Choose your school from the drop-down menu.
  3. Select the garment you require and the quantity from the drop-down boxes.
  4. Click ‘Add to Basket.’ You will need to add each garment or package option to your basket individually.
  5. When you have selected all the garments you require, review your basket and make any necessary changes. (Once you have submitted your order, no further changes can be made to that order. In the event that you wish to make any changes, do not ‘Proceed to payment.’ Instead you will need to start a new order. No payment will be taken for the initial order.)
  6. Enter your order details (name and address etc) and ‘Submit your Order.’ (You will receive an email confirming your order request.)
  7. You can then ‘Proceed to payment’ and will be re-directed to Worldpay’s secure website to make your payment using either a credit or debit card.
  8. Worldpay will send you an email to confirm your payment.
  9. Should you need to make any changes to your order after payment has been made, please contact us direct on 01455 828086 quoting your order number.

Delivery of School Uniforms

All items are usually delivered by us free-of-charge. Where this is impractical, we will arrange shipping by external courier for which an additional delivery charge will be made. We will contact you to let you know what this charge will be. In the case of school uniform, items are delivered free-of-charge to the relevant schools for distribution throughout each term or for collection at Intake Evenings.

We aim to despatch all orders as soon as possible, but some may take up to 28 days from date of order. If we have any problems with your order, we will contact you to let you know what is happening.

Please allow enough time for your items to be delivered before you need them.

If goods are lost or damaged in transit, please let us know promptly.

 

 

How to Place a Club Shop Order (available in English only)

  1. Click the ‘Clubs’ option, then select ‘Shop.’
  2. Choose your club from the menu.
  3. Select the category you require, then select the size band and then the garment.
  4. Select and complete the 'choices' and 'personalise' options where applicable, noting that there may be an extra charge for some of these options.
  5. Select quantity and click ‘Add to Basket.’ You will need to add each garment to your basket individually.
  6. When you have selected all the garments you require, review your basket and make any necessary changes. 
  7. You will then need to create an account with us. You can do this by clicking the 'Log-in or Register with us' link. (Once you have created an account, you will be able to log into that account for any future orders.)
  8. Follow the prompts on screen to create your account
  9. Click on ‘Place Order and Proceed to Checkout.Once you have "placed" your order, no further changes can be made to that order. In the event that you wish to make any changes, do not continue with the payment process. Instead you will need to start a new order. No payment will be taken for the initial order. (You will receive an email confirming your order request.)
  10. You can then click on the payment link where you will be re-directed to Worldpay’s secure website to make your payment using either a credit or debit card.
  11. Worldpay will send you an email to confirm your payment.
  12. Should you need to make any changes to your order after payment has been made, please contact us direct on 01455 828086 quoting your order number.

Delivery of Club Items

During the order process, you will be given the option of either a home delivery, for which there will be an additional charge (the amount of this charge will be shown) or for a free-of-charge delivery to a central point (usually the club home ground.)

We aim to despatch all orders as soon as possible, but some may take up to 28 days from date of order. If we have any problems with your order, we will contact you to let you know what is happening.

Please allow enough time for your items to be delivered before you need them.

If goods are lost or damaged in transit, please let us know promptly.

 

 

Cancellations and Returns

This policy does not apply to goods that have been personalised or customised in any way.

Under the EU Distance Selling Regulations, you can cancel your contract at any time up to 14 working days after the day of delivery. To do this, please e-mail us or write to us. Including a brief explanation will help us to improve our service.

If you cancel, you must return the goods to us at your own expense. You must ensure that the goods are packaged adequately to protect against damage.

If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us and this results in damage or deterioration, we will charge you for the reduction in value.

This cancellation policy does not affect your legal rights – for example, if goods are faulty or misdescribed.

 

Faulty Goods

If there is a problem with the goods, please contact us. We will deal with the matter in accordance with your legal rights.


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